Privacy Policy
Effective Date: July 28, 2024
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Introduction
Welcome to TEMBO Canada (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.projectembo.org/] (the “Site”). Please read this policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy.
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Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
2.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, including:
- IP address
- Browser type
- Operating system
- Pages viewed
- Time spent on the Site
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How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our Site
- To process transactions and manage your donations
- To communicate with you, including responding to inquiries and sending updates
- To improve our Site and services
- To personalize your experience
- To comply with legal obligations
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Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site or conducting our business, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
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Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.
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Your Rights and Choices
Under Canadian law, you have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
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Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to enhance your experience. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
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Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
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Keela
TEMBO Canada is partnered with Keela (Legally known as Network For Change), a 3rd party fundraising, data collection and management service. All information is stored on Keela servers in Canada. We only have access to information that you voluntarily give us via the Keela forms embedded on our website, or that you provided via email or other direct contact from you. We (or Keela) will not sell or rent this information you have provided to any other party for any purpose. We will use your information to respond to you regarding the reason you contacted us, to inform you of updates on our organization, and to provide you with opportunities to support and engage with us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an item. Unless you ask us not to, we may contact you via email for the reasons listed above.
Review Keela’s full privacy policy for further information on how it treats your data.
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Google
The Site uses Google Analytics to monitor traffic, attention and engagement and accordingly, this information is shared with Google.
Google uses the information shared by sites and apps to deliver its services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse, and personalize content and ads you see on Google and on its partners’ sites and apps.
Review Google’s Privacy Policy to learn more about how we process data for each of these purposes and its Advertising page for more about Google ads, how your information is used in the context of advertising, and how long Google stores this information.
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Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TEMBO Canada
36 Grand Cedar Court.,
Ottawa, ON, K2S 1C8 Canada info@projectembo.org Canadian Revenue Agency Registration Number: 856825872RR0001